FAQ

Whose designs are these?

Each model names its designer on the product page. Everything in the catalog right now is DM Stash — we hold their Merchant tier, which is the licence that lets us print and sell their sculpts.

We’re a printing service, not a single-brand shop, so more designers will follow. Each needs their own agreement before anything of theirs is listed.

Are these official?

Yes. Every design is printed under licence from the studio that made it. Nothing on this site is a recast, a scan, or a knock-off.

Can I buy the STL files from you?

No — and no print shop is licensed to. The designers sell those themselves; DM Stash does it through their own site and Patreon, and every product page here links straight to that model on theirs. If you own a printer, buy from the designer. We’d rather they got the sale.

Can you print a file I already own?

Yes. That’s custom printing — email info@jwal.ai with the file and we’ll quote it.

One thing to check first: owning a file isn’t the same as being allowed to have someone else print it. A lot of Patreon and MyMiniFactory licences grant personal use only and specifically exclude third-party print services. Read your licence, or ask the creator — most answer within a day, and many sell a tier that covers it. Details on the custom print terms page.

What can you print besides miniatures?

Anything resin suits — busts, terrain, tokens, small display pieces, parts and prototypes. Resin is brittle and doesn’t flex, so it’s the wrong material for anything load-bearing. We’ll tell you if your part wants a different process rather than sell you a print that snaps.

What are they made of?

Resin, fully cured. We’re happy to talk about exactly which resin and what we print on — ask us and we’ll tell you. We just don’t publish it.

Are they painted?

No. Models ship unpainted and unprimed as standard.

We can prime them and add a zenithal highlight, which makes the sculpt read properly on the table and gives you a good base to paint over — ask when you order. We don’t take full custom paint commissions. See priming and highlighting.

What scale?

32 mm as standard — the tabletop scale DM Stash sculpt to, and what your other minis almost certainly are.

Character models can also be printed at 75 mm as a display piece, priced separately on the product page. That one is a rescale of a 32 mm sculpt and it says so on the listing; it is a shelf piece, not something to put on a battle map.

Busts, and anything already Large, Huge or terrain, come at 32 mm only. A 75 mm version of a model that is already big would be enormous, and priced like it.

Base sizes vary by model — the sculptor picks them, not us.

Can I buy a whole pack at once?

Yes, for most packs. Each pack page has a whole-pack bundle — every model we print from that release, in one box, about 10% under buying them one at a time. Allow around four weeks rather than the usual two: a full pack is twenty-odd separate prints, each washed, cured and checked by hand.

Priming and zenithal are available on a bundle too, charged per miniature. That part isn’t discounted, because it’s the same hand work whether you order one model or all of them.

Do you do bulk or wholesale?

No. Our license covers sales to individual customers only.

A whole-pack bundle isn’t a bulk deal — it’s one named collection at one price, the same way DM Stash sells the pack. There’s no trade account, no quantity break and no reseller pricing, and there won’t be.

Where are these printed?

In Utah, by us, on our own machines.

Where do you ship?

Anywhere in the US — all 50 states. $9 flat, free over $60. Not international yet: outside the US and want something? Tell us — demand is what gets it moving. See shipping.

Something arrived broken.

Message us with a photo within four weeks and we’ll reprint it. Resin is harder than plastic but more brittle, and couriers are couriers — we’d rather reprint than argue about it.

How should I look after them?

Wash in warm soapy water before priming. Keep them out of direct sunlight for long stretches; resin can go brittle. They will not survive a drop onto a tiled floor.