Shipping

Where we ship

Anywhere in the United States — all 50 states.

Order from any state and it ships. We kept the range short at first, to get packing and postage right over a small distance before trying it over a long one — that’s done now.

Outside the US and you want something? Tell us. We’re not set up for international post yet — customs paperwork and the tax side need doing properly rather than improvised — but knowing there’s demand is what gets it moving.

How long it takes

Models are printed to order, not pulled off a shelf. Allow two weeks for printing, washing and a full cure before anything is packed, then USPS time on top.

We won’t ship a model that isn’t fully cured. A tacky print is a print that hasn’t finished, and it’s a genuine skin irritant — it waits.

Whole-pack bundles take about four weeks, not two. Twenty-odd models is twenty-odd prints, each washed, cured and checked by hand, and we’d rather quote it honestly than have you watching the door. The pack page says so before you order.

What it costs

Free on orders of $60 or more. Below that, postage is priced by the box your order actually ships in:

• $7 — small box, up to 3 standard figures.
• $10 — medium box, up to 9 standard figures, or a Large model.
• $15 — large box: bigger orders, Huge models like dragons, and terrain. This is also the most shipping ever costs, whatever the order.

USPS Ground Advantage either way, typically 2–5 business days once it’s posted. The cart shows the number before you get anywhere near checkout.

Six standard figures will clear $60, and so will a centrepiece with a couple of figures alongside it. The cart tells you how much more you need if you’re close.

Each price is the national average for posting that box, plus a dollar or two of box and padding, and it cuts both ways: the small box to the far coast costs us a little more than $7, and the same box to a neighbouring state costs us less. It averages out, and the number is honest for the box rather than pretending one rate fits a lone figure and a dragon alike.

How it’s packed

Multi-part models are bagged separately so thin parts don’t rub. Anything with a delicate spike, wing or weapon gets extra padding. If something arrives broken anyway, see returns.

Returns

Four weeks from delivery. Message us with a photo within four weeks and we’ll reprint a damaged model.

Because every model is printed to order, we can’t take back a print that’s simply not what you expected — but tell us anyway, because if a photo or a description on this site misled you, that’s ours to fix.