Custom print terms

Needs an attorney’s eyes before launch. The structure and the clause types below follow standard practice for US 3D printing bureaux — customer IP warranty, defence and indemnity, right to refuse, liability cap, file handling. The wording is drafted to be readable rather than bulletproof, and a Utah attorney should review it, particularly the liability cap and the indemnity, which are the two clauses courts actually scrutinise. Sections marked [[LEGAL REVIEW]] need a decision, not just a proofread.

These terms apply to custom printing — jobs where you supply the digital file. For models bought from our own catalog, see the terms of sale.

By sending us a file and asking us to print it, you agree to what follows.

1. What we are

MinisAndMaps is a printing service. You supply the design; we supply the printer, the resin, the labour and the finishing. We are not the designer of your model, we do not review your model for legal or safety fitness, and we acquire no ownership of it.

Party names: you — the customer placing the order. We / us — Minis and Maps, based in Layton, Utah.

2. Your rights in the file — read this one

You represent and warrant that:

a. You own the design, or you hold a valid, current licence to reproduce it in physical form; and

b. That ownership or licence permits reproduction by a third-party printing service — that is, it allows you to have the file printed by someone other than yourself; and

c. Our printing of the file, and your receipt and use of the finished print, will not infringe or misappropriate any copyright, trademark, design right, patent, trade secret, right of publicity, or other right of any third party; and

d. The print is not intended for resale unless you have told us so in writing and your licence permits it.

Why (b) is separate from (a). Many digital-model licences — particularly tabletop miniature subscriptions on Patreon, MyMiniFactory, Gumroad and similar — grant personal use rights that expressly exclude sending the file to a commercial print service, even when the print is for your own private use. Others allow it without restriction. Owning the file lawfully is therefore not sufficient on its own, and we are asking you to check the actual licence text rather than assume.

If you are unsure, ask the creator before you send us the file. Many sell a merchant or commercial tier that resolves it outright.

3. Defence and indemnity

You will defend us, at your own expense, against any third-party claim arising out of or relating to the design you supplied — including any claim that it infringes or misappropriates a third party’s intellectual property rights — and you will indemnify us for any damages, costs, settlements and reasonable legal fees resulting from such a claim.

This survives completion of your order.

[[LEGAL REVIEW: whether to cap the indemnity, whether to require our consent to settle, and whether to carve out our own negligence.]]

4. What we will not print

We will decline, and may cancel after acceptance, any job involving:

• Firearms and firearm components — including frames, receivers, magazines, suppressor parts, and any item designed to be undetectable by metal detector or to circumvent firearms regulation. Federal law restricts undetectable firearms, and several states prohibit manufacturing firearms by 3D printing outright; this is a regulated activity we are not licensed for.
• Designs you do not have the right to print, including recasts and scans of other parties’ commercial models.
• Scans of painted or printed models made for reproduction.
• Keys, locks, ATM or card-reader components, and any medical, structural or otherwise safety-critical part where failure could cause injury.
• Production runs for another business to resell. Custom printing is offered to individuals for their own use. We do not act as a supplier, subcontractor or fulfilment arm for another business, and we do not accept print-on-demand integrations. This is partly a condition of our DM Stash merchant licence and partly a deliberate choice about what this business is.
• Anything unlawful in Utah or in the destination we would ship to.

We may refuse any job at our sole discretion, whether or not it appears on this list. If we decline or cancel a job you have already paid for, you receive a full refund. That is our only obligation in that event.

5. Your files, and what we do with them

Your file remains yours. We claim no ownership, no licence to exploit it, and no right to reproduce it beyond the quantity you ordered.

Specifically, we do not: add your model to our catalog, print additional copies for sale, share the file with any third party, or use it to create derivative designs.

We retain your file for the duration of the job and for 30 days afterwards, so a reprint is possible if something arrives damaged, and then delete it. You may ask us to delete it sooner and we will confirm when we have.

We are not a backup service. Keep your own copy.

6. Quotes, payment and turnaround

Quotes are based on the file as supplied. If the file needs repair, re-orientation, hollowing or support work beyond the ordinary, we will re-quote before proceeding.

Turnaround estimates are estimates. Resin printing fails sometimes — a failed plate means a reprint, which costs time. We will tell you if a job slips.

Payment terms and deposit: [[LEGAL REVIEW: deposit percentage, when payment is due, and whether custom jobs are non-refundable once printing starts.]]

7. Print quality, and what “as supplied” means

We print what you send. We are responsible for print quality — layer adhesion, curing, support removal, dimensional accuracy within the tolerance of the process — and not for the design itself.

If the model has thin walls, unsupported overhangs, non-manifold geometry or features below the resolution of the printer, the print will reflect that. We will flag obvious problems before printing when we spot them, but we do not warrant that we will spot them all, and reviewing your geometry is not part of the quote.

If your part needs to hold a specific dimensional tolerance, tell us before ordering and we will confirm whether our process meets it. Do not assume it does.

8. Safety

Fully cured resin is safe to handle. Prints are not toys, are not suitable for children under 14, are not food-safe, are not dishwasher-safe, and should not be used for anything load-bearing or medical.

Resin is more brittle than injection-moulded plastic. It will not survive a drop onto a hard floor.

9. Limitation of liability

To the maximum extent permitted by law, we are not liable for indirect, incidental, special, consequential or punitive damages, or for lost profits, arising out of a custom print job.

Our total liability for any job is limited to the amount you paid us for that job.

[[LEGAL REVIEW: enforceability of this cap under Utah law, and how it interacts with consumer-protection statutes that cannot be waived.]]

10. Governing law

[[LEGAL REVIEW: governing law and venue. Utah is the obvious choice given where the business operates, but confirm it against where customers will be.]]

11. Changes

We will update this page when these terms change, and the date at the top will tell you when. The terms that apply to your job are the ones published when we accepted it.

---

Questions about these terms, or about whether your licence permits a print service? Email info@jwal.ai and ask before you send the file. We would much rather answer the question than turn the job down later.